All the Features You Need In One Intelligent Phone System

ModPhone combines powerful AI technology with simple design to transform your business communications. Discover all the ways ModPhone can help your business grow.

Tailored for Your Industry's Unique Challenges

ModPhone delivers specialized solutions to address the specific communication needs of your business.

Real Estate

In real estate, missed calls mean missed opportunities. Your AI phone agent ensures every potential buyer gets immediate attention, even during your busiest showing days.

"ModPhone handled 32 property inquiries last weekend while I was with clients, resulting in 8 new showings scheduled."

— Sarah K., Residential Realtor

  • Provides detailed property information 24/7
  • Books showings directly on your calendar
  • Pre-qualifies buyers based on budget and needs

Home Services

When you're on a job, you can't answer calls. But with ModPhone, your business never stops - capturing leads and booking jobs while you focus on your current customers.

"We've increased bookings by 43% since adding ModPhone. It handles emergencies intelligently and never misses an opportunity."

— Mike T., Plumbing Services

  • Handles emergency prioritization
  • Provides accurate service quotes
  • Confirms service areas and availability

Medical & Wellness

Patient calls require care and attention, but your front desk can't be available 24/7. ModPhone provides compassionate, HIPAA-compliant patient communication around the clock.

"Our patients love being able to schedule appointments at 10 PM. ModPhone has reduced our no-show rate by handling confirmations and reminders."

— Dr. Jennifer L., Dental Practice

  • HIPAA-compliant interactions
  • Patient intake and insurance verification
  • Appointment confirmation to reduce no-shows

Professional Services

Your expertise is valuable, and your time is limited. ModPhone ensures you only engage with qualified prospects by screening calls and gathering essential information upfront.

"ModPhone has transformed our client acquisition process. It screens initial inquiries and only schedules consultations with qualified prospects."

— Robert M., Legal Practice

  • Advanced prospect qualification
  • Initial consultation preparation
  • Service scope and fee explanation
Try a Demo Call for Your Industry

See how ModPhone is custom-tailored for your specific business needs

24/7 Intelligent Call Handling

Never miss another customer call. ModPhone answers every time, with human-like conversation that builds trust.

Natural Conversation

Our AI speaks and understands like a real person. No robotic responses or confusing menus - just natural, helpful conversation.

  • Human-like speech patterns
  • Understands context and follows up
  • Handles complex inquiries

24/7 Availability

Your phone is always answered, even outside business hours, on weekends, and holidays. Never miss a call again.

  • Round-the-clock call handling
  • Never lose a customer to voicemail
  • Custom after-hours messaging

Smart Call Routing

Automatically direct calls to the right place. The AI handles routine inquiries and forwards important calls to you.

  • Priority call identification
  • Customizable forwarding rules
  • Route to team members based on inquiry*

Instant Business Learning

Your AI phone system adapts to your business in seconds, with no lengthy setup or training required.

Website Integration

Simply connect ModPhone to your website, and it immediately learns your business details - services, pricing, hours, FAQ, and more.

  • One-click website connection
  • Automatic content extraction
  • Stays current with site changes

Custom Knowledge Base

Upload documents, product catalogs, price lists, and training materials to enhance your AI's knowledge about your business.

  • Easy document uploads
  • Supports PDF, Word, Excel formats
  • Continuous learning capabilities

Intelligent Lead Management

Convert more callers into customers with smart qualification and follow-up systems.

Lead Qualification

The AI pre-qualifies leads by asking key questions about their needs, budget, and timeline before routing to your sales team.

  • Customizable qualifying questions
  • Lead scoring system
  • Focus on high-value opportunities

Contact Capture

Never lose a potential customer's information again. The AI naturally gathers contact details during conversations.

  • Conversational information gathering
  • Automatic CRM updates*
  • GDPR and privacy compliant

Customer Intent Recognition

Our AI instantly recognizes why customers are calling, allowing for faster resolutions and more personalized interactions.

  • Identifies customer needs within seconds
  • Adapts responses based on customer emotion
  • Reduces time to resolution by 78%

Smart Appointment Scheduling

Let your AI handle calendar management while you focus on delivering great service.

* This feature is coming soon

Calendar Integration

Connects with your existing calendar systems, including Google Calendar, Outlook, and iCloud to manage availability in real-time.

  • Multiple calendar support
  • Real-time availability checking
  • Team scheduling support

Automated Booking

The AI agent books appointments directly during calls, eliminating the back-and-forth and reducing no-shows.

  • Instant appointment confirmation
  • Automated reminders via SMS/email
  • Reduced no-show rates

Powerful Insights & Analytics

Gain valuable business intelligence from every call to improve performance and customer satisfaction.

Call Recording & Transcription

Every call is recorded and transcribed, giving you complete visibility into customer conversations.

  • Searchable conversation history
  • Accurate transcription technology
  • Compliance recording options

Performance Dashboard

Real-time analytics on call volume, conversation outcomes, customer satisfaction, and business metrics.

  • Visual performance metrics
  • Conversion tracking
  • Custom reporting options

Customer Insights

Discover what customers are asking about most, identify pain points, and spot new business opportunities.

  • Common question analysis
  • Sentiment analysis*
  • Business opportunity identification

Ready to Transform Your Phone System?

Join thousands of businesses delivering exceptional customer service with ModPhone